Membership Manager EYMaths
Supporting membership operations, customer communication, onboarding, access coordination, event reminders, and training logistics for an education business.
About me
I help experts, founders, course creators, learning businesses, and organisations turn scattered knowledge into clear learning experiences and support systems that create real impact.
My story
My journey was not linear. Educational delays meant I had to find another way.
Through freelancing, I discovered a passion for helping people learn, grow, and get the support they need to succeed.
Over time, I realised my real work was not just about tasks. It was about bringing structure where there was confusion.
I did not start out calling myself a Learning Experience Specialist. I started as a woman looking for a way forward.
After educational delays affected my confidence and traditional entry-level opportunities became harder to access, I found freelancing and Virtual Assistance as a practical path into work, learning, and growth.
As I grew in freelancing, I noticed many people were also trying to enter the space but were struggling.
Many had the desire to work, but they lacked practical skills, confidence, positioning, client communication, and a clear learning path. That was where my interest in teaching and learning support became stronger.
I started as a tutor, teaching people practical VA skills they could use to start working online.
That later grew into 360 Freelance Hub, a community that reached over 3,000 members across different platforms. Today, 360 Freelance Hub is transitioning into an online web platform where freelancers can access free resources, learning materials, ask questions, get answers, and receive guidance.
While supporting clients, I also saw the gap between skilled freelancers looking for opportunities and business owners searching for reliable Virtual Assistants.
Gift & Team began as a structured support agency helping businesses handle mission-critical areas like admin, customer support, email management, social media coordination, backend operations, and systems support.
Over time, a pattern became clear: most of the clients I supported were coaches, consultants, course creators, educators, trainers, and membership owners.
They had knowledge, frameworks, stories, recordings, slides, and ideas people could learn from, but much of it was scattered. That was when Gift & Team began to focus more intentionally on learning support, course operations, membership support, and learner experience coordination.
Beyond selected public roles, I have supported many private clients and knowledge-led businesses across the UK, China, the US, Australia, Nigeria, and beyond.
Some projects are public, while others sit behind the scenes because of confidentiality or client preference. The listed experience is only a selected view of the wider body of work.
Selected experience
These roles do not represent every business I have supported. They show the pattern behind my work: learning support, operations, customer experience, systems, and structure.
Supporting membership operations, customer communication, onboarding, access coordination, event reminders, and training logistics for an education business.
Helping experts and organisations structure learning experiences, courses, LMS setup, membership support, and backend systems that support delivery.
Designing learning pathways, resources, guides, and practical support for aspiring freelancers and Virtual Assistants.
Supporting product direction, workflow design, QA thinking, user journey review, and process improvement for asset inspection and compliance workflows.
Building a foundation in documentation, audit support, data handling, communication, customer support, coordination, and operational discipline.
What I bring
I turn complex topics, scattered ideas, and existing expertise into clear learning journeys that are easier to understand and follow.
I support course platforms, learning access, learner communication, onboarding, membership support, and backend organisation.
I help training programmes, courses, and memberships run more smoothly through better systems, reminders, resources, and support.
I create practical guides, templates, workbooks, checklists, and learning materials that help people apply what they learn.
Beyond what is listed
The organisations and projects mentioned on this page are selected examples, not the full story.
Across freelance, agency, community, and private client work, I have supported more than 50 businesses, learning offers, and client operations globally.
Many of those projects involved course support, content organisation, client communication, email support, LMS coordination, membership management, learning resources, backend systems, and operational support.
Let’s connect
Whether you are building a course, improving a membership, organising internal training, or looking for learning support across your organisation, I would be happy to hear from you.